My Cart

Close

Shipping & Returns

SHIPPING

Orders made online are processed within 2 to 3 days. If an item is unavailable at the time you place your order, you will be notified regarding the wait time.

Canada and the US: 
Free shipping on all orders delivered to Canadian addresses, no purchase minimum. Shipping on US orders is $12, and free shipping on orders over $75 before tax. This does not include any applicable duties.

Outside Continental US Shipping:

Free shipping on orders over $100 before taxes. Other outside continental US shipping pay a flat fee of $20. This does not include any applicable duties.

International Orders:
We do ship Internationally. Please email us at crawfordskincare@gmail.com with your order and postal code. You will receive a shipping quote shortly. Orders will be shipped once payment has been received. 

PO Boxes:

We do not ship to PO Boxes due to product fragility.

Customs charges:

Some duty/taxes may apply when placing an international order. The purchaser is responsible for these charges.

Shipping time:

Shipping time varies depending on location. In Canada, please allow 5 to 7 days for delivery. International shipments can take 7 to 14 days. See the chart below for more detailed time estimates.  


 
 

RETURNS & EXCHANGES

If you are not completely satisfied with a product for any reason we will fully refund your money within 30 days of delivery. If you receive an incorrect or defective item we will ship you a new one at no charge.

If your package/products arrive damaged please inform us immediately so that we can issue a claim with the carrier. To ensure a prompt resolution, please keep the box, packing materials and the damaged items for inspection.


Any refund or re-shipment will be processed after the claim is filed.

Sale

Unavailable

Sold Out