Shipping & Returns
Free shipping (minimum order of $25) on all orders delivered to Canadian addresses.
Outside Continental US Shipping:
Free shipping on orders over $100 before taxes. Other outside continental US shipping pay a flat fee of $20. This does not include any applicable duties.
We do ship Internationally. Please email us at firstname.lastname@example.org with your order and postal code. You will receive a shipping quote shortly. Orders will be shipped once payment has been received.
We do not ship to PO Boxes due to product fragility.
Some duty/taxes may apply when placing an international order. The purchaser is responsible for these charges.
Shipping time varies depending on location. In Canada, please allow 5 to 7 days for delivery. International shipments can take 7 to 14 days. See the chart below for more detailed time estimates.
RETURNS & EXCHANGES
If you are not completely satisfied with a product for any reason we will fully refund your money within 30 days of delivery. If you receive an incorrect or defective item we will ship you a new one at no charge.
If your package/products arrive damaged please inform us immediately so that we can issue a claim with the carrier. To ensure a prompt resolution, please keep the box, packing materials and the damaged items for inspection.
Any refund or re-shipment will be processed after the claim is filed.